Verzendbeleid
Morévia orders are prepared and fulfilled through professional European fulfilment partners.
Orders are normally prepared for fulfilment shortly after payment has been successfully received.
For regular consumer-sized orders, fulfilment generally requires approximately 2 working days before shipment, although this may vary during busy periods or due to product availability.
Estimated shipping times depend on the customer’s destination and shipping method. The applicable shipping options, costs and expected delivery information should be displayed during checkout.
Please make clear that delivery estimates are not guaranteed delivery dates.
Where Morévia offers complimentary shipping above a certain order value, the current threshold displayed on the website and checkout will apply.
Incorrect address
Customers are responsible for providing a correct and complete delivery address and telephone number.
Once an order has entered fulfilment, changing or cancelling the order may no longer be possible.
Customers should therefore contact us immediately if they notice an error:
MoreviaHelpdesk@outlook.com
Lost or damaged shipments
Customers should contact Morévia directly if their parcel is delayed, lost or arrives damaged. Morévia will handle communication with the fulfilment and shipping partners on behalf of the customer.